---
title: Self Service is more than just a chatbot
description: Join Contact Centre expert, Daniel Lloyd, on May 5th at 10am, where he will walk you through selecting and optimising self-service tools.
---

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# Self-service is more than just a chatbot \[Webinar\]

### Start watching the recording now

## Self-service is more than just a chatbot

#### Considerations for contact centres deploying self-service technologies

There’s a common theme from contact centres in 2022: “we need to reduce costs, increase productivity, and improve service levels - so let's bring automation in!” Sound familiar?

Rewatch Cirrus Contact Centre expert, Daniel Lloyd, walk you through selecting and optimising self-service tools. Learn how contact centres are:

- **Increasing productivity by deflecting routine tasks away from busy agents**
- **Integrating solutions automate the delivery of information to students**
- **Successfully extending self-service across other digital channels – not just webchat!**

Please fill out your details to start watching the recording

Watch the recording

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