The PMO (Project Management Office) department has the responsibility for the coordination and overall delivery of all projects that are processed whether they are internal projects or client orders.
The team consists of a vast amount of experience in technology related project delivery and consists of a combination of engineering, project managers and network provisioners.
Overview of the role
Reporting to the Project Engineering Team Leader, this role will provide support to Project Managers by maintaining the engineering resource schedule, will be responsible for project utilisation reporting as well as carrying out various project related administration tasks along the way.
Duties and responsibilities
Maintain the project engineering schedule, assisting project managers in providing them adequate engineering resource for their ongoing projects
Be responsible for engineers’ daily service activities, ensuring that CRM accuracy is always upheld
Provide PMO line managers with regular, accurate utilisation reports
Be the main point of contact for schedule related queries (through training and experience)
Project inbox gatekeeping / provide support to coordinate the project intake process
Assist PMO line managers by providing project quality assurance checks to help maintain high standards across the team
Maintain portfolio logs such as cancellations / project incidents / lessons learned
Network provisioning administration tasks
Provide administrative support to facilitate key meetings, such as meeting room booking, taking minutes, capturing and tracking actions through to completion
Actively contribute to your personal development by engaging in internal training opportunities
What we need from you?
Technical skills and qualifications
Strong analytical skills
Good knowledge of MS Excel, Word and PowerPoint
In addition to putting clients first, acting like an owner, and succeeding as a team, the competencies for this role include:
Excellent communication skills, both verbal and written
Strong organizational and time management skills
A proactive attitude and desire to develop a career in project management