What we need from you?
Required Skills
- The candidate will have at least 3 years’ experience in Telecommunications with ideally some Project co-ordination or Provisioning experience
- Prince2 Foundation
- Prince2 Practitioner (preferable)
Plus, experience and knowledge in;
- PBX knowledge – Mitel preferred
- Cloud Solutions – i.e. 8×8/Gamma Horizon
- Microsoft Teams
- IT Microsoft office proficient.
- You must also possess an excellent thorough fault process mentality to correctly evaluate calls.
- Self-reliance on technical abilities and knowledge. A very capable mind-set and full ownership qualities to see a fault through to the end, a desire to complete each issue to complete resolution and satisfaction even if this continues outside of your working timeframes.
Professional Qualities
- Strong communication skills; effective with colleagues and clients;
- Highly motivated and can work independently as well as with the team;
- Reinforces policies, company values and mission statement;
- Organised and able to address issues as appropriate;
- Interacts with clients in a manner which reinforces credibility and trust;
- Maintains consistent service and delivery standards for clients;
- Passion for achieving measurable high standards;
- Represents the company brand in the right manner.
A full job description for this role is available, please email careers@opustech.co.uk
Want to apply? Please send your CV and a covering email explaining why you would be perfect for this role to careers@opustech.co.uk