Embark on your Digital Journey
This short demo video, exclusively for the utilities sector, provides the simple steps to digital and an automated customer journey demonstration within Teams.
Say goodbye to inefficiencies and slow response times. Worry less about silos and more about living in a digital age of automation where customers can engage with you on the channels they prefer! Now that’s power!
It’s a competitive out there. Organisations in your industry are maintaining a balancing act of retaining existing customers and attracting new ones! Your customers still continue to have high expectations and low patience for inefficiency, and that’s why it’s imperative that customer service still remains a top priority. That’s where Opus and Cirrus come in!
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Our Partnership
Opus is an end-to-end technology provider, integrating best of breed solutions, to deliver tailored, managed services to medium and large enterprises nationwide. Opus act as the primary voice and data provider while Cirrus is your dedicated CCaaS provider. Cirrus are specialists in the contact centre market and compliments the Opus portfolio of UC communications.
'Cirrus knew we were customer-orientated, and they engineered something that allowed us to keep that core value while working more efficiently to the greater benefit of the customer. Cirrus are subject-matter experts and they helped guide us to choose technology that improves our service for customers.’
Larry McAteer, Project Manager at Northern Ireland Water
